![]() Confirm Windows Device Manager doesn't show any warnings for BlackBerry device drivers.Confirm the computer detects the device via Windows Device Manager.Prior to starting the VPN client ensure the BlackBerry 10 smartphone is connected. Contact the system administrator or VPN provider for instructions. Disconnect from VPN, or as a workaround attempt to alter VPN dialer settings: Within the VPN client ensure that local area network access is enabled.This includes access to the mapped network shares and BlackBerry Link connectivity. When the desktop computer is connected to a corporate network via a VPN solution BlackBerry Link is unable to communicate with the BlackBerry 10 device.Ensure the Desktop is not connected to a VPN solution:.Ensure that Charge Only Mode is disabled on the device.Ensure USB Mass Storage Mode is disabled on the device.Settings > Storage and Access > USB Connection.Ensure the USB Connection setting on the device is set to the applicable setting:.When plugging a charge-only USB cable into a computer it does not recognize the device because there is nothing making contact to the data pins, which are the two middle grooves that make up the four if look inside a Type A socket.The two pins on the outside (pins 1 and 4) are the ones actually being used which simply supply the 5 volts of power coming from the USB port on your computer. USB charge-only cables are not different than traditional USB cables in terms of looks, they both look same.Some USB cables only allow for the smartphone to charge and will not allow for data transfer, which causes the computer to not detect the smartphone when it is connected.If after using another USB port the BlackBerry smartphone or BlackBerry PlayBook is still not detected by the Mac or Windows computer then the USB cable may be:.It may also be necessary to remove any USB peripherals such as a USB printer or scanner in order to supply the necessary voltage to the USB channel.If the laptop is on a docking station, connect the USB cable to the USB port on the laptop itself and not the USB port of the docking station. If using a laptop use a port on the back of the laptop, or try a USB port on the opposite side of the laptop.If using a desktop be sure to use a port on the back of the computer.The USB port may not be providing a suitable connection to the operating system.The USB symbol is facing the back of the smartphone or tablet.The BlackBerry logo on the micro USB plug is facing the front screen of the smartphone or tablet.Ensure USB cable is connected correctly:.If BlackBerry Link displays an error, search the BlackBerry Knowledge Base for any related articles.Ensure the latest version of BlackBerry Link is installed, to download click here.Software Name: BlackBerry Mac Desktop Software v2.4.0.18 (Mac OS)įile Name: BlackBerry Desktop Software. Software Name: Desktop Software v7.1.0 B42 (Multilanguage) Sync your organizer, music and media files from your PC or Mac to your BlackBerry® PlayBook™ tablet or smartphone with BlackBerry® 7.1 OS and earlier. Software Name: BlackBerry 10 Desktop Software Installer v1.2.0.58 (Mac OS)įile Name: BlackBerry 10 Desktop Software_1.2.0.58_B60.dmgīlackBerry Desktop software for BlackBerry 7.1 OS and earlier. ![]() Software Name: BlackBerry 10 Desktop Software Installer v1.2.0.52 (Windows OS)įile Name: BlackBerryDesktopSoftware_1.2.0.52_B59.exe The BlackBerry Blend app is already installed on BlackBerry smartphones running BlackBerry 10 OS version 10.3 or later.1īlackBerry Blend can be installed alongside BlackBerry Link. Simply download and install the software for your computer or tablet and then log in with your BlackBerry ID. Until now.īlackBerry® Blend is software you can download for your computer and tablet that seamlessly brings messaging and content that’s on your BlackBerry smartphone to your computer and tablet.īlackBerry Blend is easy to set up. This leads to lost productivity each time you switch from one device to the other. On any given day, you move between your computer, tablet and smartphone to accomplish various tasks, but these devices are not integrated. ![]() No saving to a cloud, no transferring information between devices. And if you’re transferring from a previous device, BlackBerry Link can provide a speedy, hassle-free set-up.īlackBerry Link can be installed alongside BlackBerry Blend. With BlackBerry® Link, you can manage and sync content between BlackBerry 10 devices and your computer. Get your pictures, songs and videos on your new device.
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